WhatsApp Articles

Effective WhatsApp Spam Filtering: Protecting Your CRM from Unwanted Messages

This article explores the importance of WhatsApp spam filtering, effective strategies for blocking spam, and best practices for protecting your CRM system from unwanted messages

Training Chatbots Using User Dialogue History for WhatsApp: A Comprehensive Guide

In this guide, we'll explore the process of training chatbots based on user conversation history, the role of machine learning, and best practices for optimizing WhatsApp bots to deliver exceptional user experiences

How to Connect WhatsApp Notifications to Slack Channels Without Third-Party Services

This guide provides a detailed, expert-level approach to setting up WhatsApp event notifications in Slack channels without third-party services, leveraging the WhatsApp Business API and Slack’s API

Using WhatsApp Bots for Predefined Incident Management

This article explores how WhatsApp bots can streamline incident management, reduce operational costs, and improve user experience, with practical steps and examples for implementation

Personalizing Messages: Email Tags vs. WhatsApp Templates

This article explores how to implement message personalization in both channels, comparing their mechanics, use cases, and best practices to help organizations create impactful, user-centric campaigns

Personalizing WhatsApp Chats with CRM Data: A Game-Changer for Customer Engagement

In this article, we'll explore how to use CRM data for personalization in WhatsApp chats, focusing on chatbot personalization in WhatsApp, CRM integration strategies, and the benefits of custom dialogs, user context in WhatsApp, and smart bot messaging.

WhatsApp ↔ CRM Connector: Automating Deal Updates for Seamless Sales Pipeline Management

Enter the WhatsApp CRM Connector - a powerful solution that automates the creation and updating of deals based on incoming WhatsApp messages. This technology bridges the gap between real-time customer conversations and structured CRM workflows, ensuring that no lead slips through the cracks.

Analytics and reporting: Compare WhatsApp Queries and Email Tickets

In this article, we'll explore how to build robust reports, analyze key metrics, and compare the performance of WhatsApp and email channels. Whether you're a small business owner or a support manager, these strategies will help you improve your help desk analytics and drive better results.

Integrating Email Marketing with WhatsApp Reminders: A Powerful Strategy for Engagement

In this article, we'll explore how to integrate email marketing with WhatsApp reminders using ChatArchitect's robust solutions, the benefits of this strategy, and practical steps to implement it effectively

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